P5382:[{"_5632":551,"_5633":5634,"_5635":5636},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568302076170/reviews?limit=15&locale=pt-PT&lastEvaluated=%7B%22dateCreated%22%3A%222025-08-05T19%3A37%3A31.969Z%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3Ad0ae9ce0-8352-497b-ac6f-601b80ca4d27%22%2C%22reviewId%22%3A%2214157d68-b767-4193-af92-ac27a742d267%22%7D","reviews",[5637,5686,5701,5721,5732,5746,5777,5791,5801,5815,5826,5836,5855,5866,5876],{"_5638":5639,"_5640":5641,"_5642":5643,"_5644":5645,"_5646":5647,"_5648":5649,"_5650":5649,"_5651":5458,"_5652":25,"_5653":5654,"_5655":5656,"_5660":5206,"_5661":5662,"_5663":5664,"_5665":5666,"_5667":5668,"_5669":5302,"_5670":5671,"_5674":5675,"_5679":25,"_5680":5681,"_69":5682,"_5683":5458,"_5684":5685},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","733aada7-4b58-478c-8d04-50177397993d","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568302076170","productId","shopify-8568302076170","body","Estou desapontado. Depois de se sentarem pela primeira vez, os pufes afundaram e permanecem deformados. Além disso, um saco de feijão é mais leve que o outro. ","dateCreated","2026-04-16T05:39:10.347Z","dateUpdated","helpfulCount","isRecommended","languageCode","pt-PT","original",{"_5646":5657,"_5653":5658,"_69":5659},"Je suis déçue. Après s’être assis dès la première fois les poufs se sont enfoncés et restent déformés. De plus un pouf est plus clair que l’autre. ","fr","Déçue la qualité n’est pas ce que j’attendais ","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ15PRI61041-56166_ccbf25b293521dd897033d03a69ba80e_dtl_1_x280.jpg?v=1728471328","productName","Handmade Jute Pouf Bono","productUrl","//store.westwing.com/products/handmade-jute-pouf-bono-en-15pri61041","productVariantName","Ø 50 x H 36 cm","rating","reply",{"_5646":5672,"_5648":5673,"_69":40},"

Merci pour votre retour, chère Annick. 😔

Nous sommes vraiment désolés d'apprendre que vos Handmade Jute Pouf Bono se sont déformés dès la première utilisation et qu'ils sont restés enfoncés. C'est totalement inacceptable pour un produit qui devrait conserver sa forme et sa qualité dans le temps.

De plus, le fait qu'un pouf soit plus clair que l'autre montre un problème de contrôle qualité de notre part. Bien que nos poufs soient faits à la main et puissent présenter de légères variations naturelles, une différence de couleur notable n'est pas acceptable.

Nous comprenons parfaitement votre déception - vous vous attendiez à recevoir des poufs de qualité qui gardent leur forme et leur apparence uniforme. Votre expérience nous aide à améliorer notre contrôle qualité et à mieux sélectionner nos produits artisanaux.

Veuillez contacter notre service client - nous devons absolument vous proposer un échange ou un remboursement pour ces poufs défectueux qui ne correspondent pas aux standards de qualité que nous nous efforçons de maintenir.

","2026-04-20T09:38:05.727Z","reviewer",{"_5676":5677,"_5678":551},"displayName","Annick B.","isVerified","isIncentivized","status","approved","Desapontado a qualidade não é o que eu esperava ","unhelpfulCount","variantId","45608081686794",{"_5638":5639,"_5640":5687,"_5642":5643,"_5644":5645,"_5646":5688,"_5648":5689,"_5650":5689,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5690,"_5660":5206,"_5661":5662,"_5663":5664,"_5665":5666,"_5667":5668,"_5669":5694,"_5670":5695,"_5674":5698,"_5679":25,"_5680":5681,"_69":5700,"_5683":5458,"_5684":5685},"059f1a97-4261-4db9-8000-f1f4875c03f2","Bom, claro, um pouco mais roso do que eu imaginava. ","2026-03-18T20:18:54.689Z",{"_5646":5691,"_5653":5692,"_69":5693},"Natürlich schön, etwas klobiger als in meiner Vorstellung. ","de","Natürlicher look",4,{"_5646":5696,"_5648":5697,"_69":40},"

Vielen Dank für Ihr Feedback, Karin!

Es freut uns sehr, dass Ihnen der natürliche Look des Jute Poufs Bono gefällt. 🌿
Wir verstehen, dass die tatsächliche Größe manchmal etwas anders wirken kann als in der Vorstellung. Jedes handgefertigte Stück hat seinen eigenen Charakter und eine gewisse Präsenz im Raum.

Vielen Dank, dass Sie Ihre Eindrücke mit uns teilen – das hilft anderen Kunden bei ihrer Entscheidung!

","2026-03-19T09:24:48.671Z",{"_5676":5699,"_5678":551},"Karin S.","Aspeto natural",{"_5638":5639,"_5640":5702,"_5642":5703,"_5644":5704,"_5646":5705,"_5648":5706,"_5650":5706,"_5651":5458,"_5652":25,"_5653":5654,"_5655":5707,"_5660":5710,"_5661":5711,"_5663":5664,"_5665":5712,"_5667":5713,"_5669":5302,"_5670":5714,"_5674":5717,"_5679":25,"_5680":5681,"_69":5719,"_5683":5458,"_5684":5720},"c5caeb51-66b9-4dc2-9abf-7b439ac5378a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568067719434","shopify-8568067719434","Muito bom de visualizar mas não acolchoado o suficiente! Já desleixado!! .. e as costuras parecem muito frágeis.. que pena!\n","2026-03-11T19:50:02.061Z",{"_5646":5708,"_5653":5658,"_69":5709},"Très sympathique à visualiser mais pas assez rembourré !! Déjà avachi!! .. et les coutures semblent très fragiles ..dommage !\n","Déception !","handmade-jute-pouf-bono-en-20wes68829","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ20WES68829-161875_80709f514b7599a3238863557208aa65_dtl_1_x280.jpg?v=1728472265","//store.westwing.com/products/handmade-jute-pouf-bono-en-20wes68829","W 45 x H 45 cm",{"_5646":5715,"_5648":5716,"_69":40},"

Merci pour votre retour, chère Sylvie. 😔

Nous sommes vraiment désolés d'apprendre que le Handmade Jute Pouf Bono ne vous a pas satisfaite. Il est très décevant d'entendre que le rembourrage n'est pas suffisant et que le pouf s'affaisse déjà, sans compter les problèmes de solidité des coutures.

Nous comprenons parfaitement votre déception - un pouf devrait garder sa forme et être bien rembourré pour offrir le confort attendu. C'est inacceptable que la qualité de fabrication ne soit pas à la hauteur, surtout pour un produit artisanal.

Votre feedback détaillé nous aide énormément à identifier ces problèmes de qualité et à améliorer nos contrôles sur le rembourrage et la solidité des coutures. Nous prenons ces remarques très au sérieux pour éviter que d'autres clients vivent la même expérience.

Nous vous invitons à contacter notre service clientèle - nous pouvons vous aider avec un retour ou un échange pour que vous puissiez obtenir un produit qui répond vraiment à vos attentes.

","2026-03-16T08:16:25.017Z",{"_5676":5718,"_5678":551},"sylvie R.","Desilusão!","45607731626250",{"_5638":5639,"_5640":5722,"_5642":5703,"_5644":5704,"_5646":5723,"_5648":5724,"_5650":5724,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5725,"_5660":5710,"_5661":5711,"_5663":5664,"_5665":5712,"_5667":5713,"_5669":5728,"_5674":5729,"_5679":25,"_5680":5681,"_69":5731,"_5683":5458,"_5684":5720},"8e79fcad-27e8-46d0-a23d-3cdeb8459146","O produto é como pode ser visto na foto. Bom acabamento, é agradável e dá um toque muito chique e prático na sala de estar. A fibra natural complementa muito bem qualquer estilo.","2026-02-04T17:21:54.976Z",{"_5646":5726,"_5653":5214,"_69":5727},"El producto es tal cual se ve en la foto. Buen acabado, es bonito y da un toque muy chic y práctico en el salón. La fibra natural complementa muy bien con cualquier estilo.","Preciosos y muy funcionales",5,{"_5676":5730,"_5678":551},"Esther L.","Bonito e muito funcional",{"_5638":5639,"_5640":5733,"_5642":5734,"_5644":5735,"_5646":5736,"_5648":5737,"_5650":5737,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5738,"_5661":5741,"_5663":5664,"_5667":5713,"_5669":5728,"_5674":5742,"_5679":25,"_5680":5681,"_69":5744,"_5683":5458,"_5684":5745},"92e15fc4-86bf-4815-a1ab-0aa3e8e474ed","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568265670922","shopify-8568265670922","Correspondia à minha ideia, grande satisfação","2026-01-21T13:06:42.658Z",{"_5646":5739,"_5653":5269,"_69":5740},"Zodpovedalo mojej predstave, veľká spokojnost","5 hviezdičiek","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES13809-168160_98422315f1a9ac3314e3e3bae18a13cb_dtl_1_x280.jpg?v=1728472237",{"_5676":5743,"_5678":551},"Ingrid K.","5 estrelas","45608028242186",{"_5638":5639,"_5640":5747,"_5642":5748,"_5644":5749,"_5646":5750,"_5648":5751,"_5650":5751,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5752,"_4639":5755,"_5660":5770,"_5661":5771,"_5663":5664,"_5665":5772,"_5667":5668,"_5669":5728,"_5674":5773,"_5679":25,"_5680":5681,"_69":5775,"_5683":5458,"_5684":5776},"d483c86a-5ec9-45d0-8ac0-8456f119f504","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567861248266","shopify-8567861248266","Muito bem feito ","2026-01-12T10:26:01.199Z",{"_5646":5753,"_5653":5692,"_69":5754},"Sehr gut verarbeitet ","Alles Bestens ",[5756],{"_5757":5758,"_5759":5760,"_5761":5762,"_4649":5763,"_5764":5765,"_5766":5767,"_5768":5769,"_4873":71},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=120x120&crop=center","A woven jute ottoman with green and natural colored bands sits on a tiled floor with an open newspaper on top, next to a wooden TV stand and decorative vase","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=540x720","streamId","f62ee6b2-01a5-4d29-aaaa-9b756523363e","handmade-jute-pouf-bono-en-17pri68096","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ17PRI68096-85686_0ffa61b39003c5a75216dff46a4949d2_dtl_1_x280.jpg?v=1728471956","//store.westwing.com/products/handmade-jute-pouf-bono-en-17pri68096",{"_5676":5774,"_5678":551},"Robert R.","Tudo é perfeito ","45607439761674",{"_5638":5639,"_5640":5778,"_5642":5779,"_5644":5780,"_5646":5781,"_5648":5782,"_5650":5782,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5783,"_5661":5786,"_5663":5664,"_5667":5668,"_5669":5728,"_5674":5787,"_5679":25,"_5680":5681,"_69":5789,"_5683":5458,"_5684":5790},"03681d56-c1b1-4570-aaa5-2af5ed70469f","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568188010762","shopify-8568188010762","Um pufe bonito e robusto - também pode ser usado como mesa lateral ","2025-11-10T11:15:49.695Z",{"_5646":5784,"_5653":5692,"_69":5785},"Ein schöner, stabiler Pouf - kann auch als Beistelltisch genutzt werden ","Schwarzer Pouf","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES40088-168158_1497e36aa5e741e18a7a28c434ccc94f_dtl_1_x280.jpg?v=1728471585",{"_5676":5788,"_5678":551},"Renate I.","Pufe preto","45607908114698",{"_5638":5639,"_5640":5792,"_5642":5703,"_5644":5704,"_5646":5793,"_5648":5794,"_5650":5794,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5795,"_5660":5710,"_5661":5711,"_5663":5664,"_5665":5712,"_5667":5713,"_5669":5728,"_5674":5798,"_5679":25,"_5680":5681,"_69":5800,"_5683":5458,"_5684":5720},"ee9e5e45-85be-44ee-82e2-32243f3eec4f","O pufe é ótimo, como podem ver nas fotos. Entrega tudo funcionou perfeitamente.\nSó posso recomendar ","2025-11-05T17:54:19.047Z",{"_5646":5796,"_5653":5692,"_69":5797},"Der Pouf ist toll, so wie auch auf den Bildern zu sehen. Lieferung klappte alles bestens.\nKann ich nur empfehlen ","Sehr schöner Pouf aus Jute",{"_5676":5799,"_5678":551},"Claudia F.","Muito bom pufe de juta",{"_5638":5639,"_5640":5802,"_5642":5803,"_5644":5804,"_5646":5805,"_5648":5806,"_5650":5806,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5807,"_5661":5810,"_5663":5664,"_5667":5668,"_5669":5728,"_5674":5811,"_5679":25,"_5680":5681,"_69":5813,"_5683":5458,"_5684":5814},"fc9d4d72-d42f-459a-8d8a-3036eb18cd83","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568071029002","shopify-8568071029002","Este é um produto de altíssima qualidade 👍🏻","2025-09-21T16:15:35.011Z",{"_5646":5808,"_5653":5692,"_69":5809},"Dies ist ein sehr hochwertiges Produkt👍🏻","Toll🙏🏻","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ15PRI85329-56169_f03c9f92c7f5a97828f8f558752aacf3_dtl_1_x280.jpg?v=1728471870",{"_5676":5812,"_5678":551},"Esra K.","Ótimo 🙏🏻","45607736312074",{"_5638":5639,"_5640":5816,"_5642":5803,"_5644":5804,"_5646":5817,"_5648":5818,"_5650":5818,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5819,"_5661":5810,"_5663":5664,"_5667":5668,"_5669":5728,"_5674":5823,"_5679":25,"_5680":5681,"_69":5825,"_5683":5458,"_5684":5814},"637af578-efaa-472b-9470-129f5bda2851","Elegante, excelente qualidade","2025-09-19T19:05:56.507Z",{"_5646":5820,"_5653":5821,"_69":5822},"Stylish , great quality","en","Love it ! ",{"_5676":5824,"_5678":551},"Elena v. E. -. M.","Adoro! ",{"_5638":5639,"_5640":5827,"_5642":5643,"_5644":5645,"_5646":5828,"_5648":5829,"_5650":5829,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5830,"_5660":5206,"_5661":5662,"_5663":5664,"_5665":5666,"_5667":5668,"_5669":5728,"_5674":5833,"_5679":25,"_5680":5681,"_69":5835,"_5683":5458,"_5684":5685},"ca59d61d-866c-49a6-bfa7-820a0b7fc48d","Serve tanto para deixar almofadas decorativas na cama como para sentar-se para amarrar os sapatos\n","2025-09-14T20:20:20.628Z",{"_5646":5831,"_5653":5214,"_69":5832},"Sirve tanto para dejarlos almohadones decorativos de la cama, como para sentarte para atarte los zapatos\n","Perfecto para el hueco que tenía",{"_5676":5834,"_5678":551},"Maria p. M.","Perfeito para o buraco que tinha",{"_5638":5639,"_5640":5837,"_5642":5748,"_5644":5749,"_5646":5838,"_5648":5839,"_5650":5839,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5840,"_4639":5843,"_5660":5770,"_5661":5771,"_5663":5664,"_5665":5772,"_5667":5668,"_5669":5728,"_5674":5852,"_5679":25,"_5680":5681,"_69":5854,"_5683":5458,"_5684":5776},"b5e001df-c9e5-404f-820a-95abe4315ac3","Um pouf confortável que ajuda a criar um ambiente acolhedor.","2025-08-24T16:47:40.605Z",{"_5646":5841,"_5653":5214,"_69":5842},"Un cómodo puf que contribuye a realizar un ambiente acogedor.","Bonito y cómodo puf",[5844],{"_5757":5845,"_5759":5846,"_5761":5847,"_4649":5848,"_5764":5849,"_5766":5850,"_5768":5851,"_4873":71},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=120x120&crop=center","Modern living room with beige sofa, stone accent wall, arc floor lamp, glass coffee table, patterned area rug, and wood-burning stove","c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=540x720","859915d2-b459-4533-a053-5081c2433458",{"_5676":5853,"_5678":551},"Mariajose B. V.","Pufe agradável e confortável",{"_5638":5639,"_5640":5856,"_5642":5748,"_5644":5749,"_5646":5857,"_5648":5858,"_5650":5858,"_5651":5458,"_5653":5654,"_5655":5859,"_5660":5770,"_5661":5771,"_5663":5664,"_5665":5772,"_5667":5668,"_5669":5862,"_5674":5863,"_5679":25,"_5680":5681,"_69":5865,"_5683":5458,"_5684":5776},"91c560c2-c00a-4cc6-a97b-c4958dbab46e","Agradável mas demasiado plano.","2025-08-13T20:18:20.236Z",{"_5646":5860,"_5653":5658,"_69":5861},"Joli mais beaucoup trop plat.","Déçu…",3,{"_5676":5864,"_5678":551},"Christophe C.","Desapontado...",{"_5638":5639,"_5640":5867,"_5642":5643,"_5644":5645,"_5646":5868,"_5648":5869,"_5650":5869,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5870,"_5660":5206,"_5661":5662,"_5663":5664,"_5665":5666,"_5667":5668,"_5669":5694,"_5674":5873,"_5679":25,"_5680":5681,"_69":5875,"_5683":5458,"_5684":5685},"5887182a-b43f-47bc-93b2-3a63ace0af91","Bem feito, bom tamanho, infelizmente a costura é muito visível, mas acho que vai reduzir após o uso prolongado","2025-08-10T16:26:26.216Z",{"_5646":5871,"_5653":5692,"_69":5872},"Gut gearbeitet, schöne Größe, leider ist die Naht sehr stark sichtbar, wird sich aber denke ich nach längerer Benutzung reduzieren","Jutepouf",{"_5676":5874,"_5678":551},"Monika J.","Pufe de juta",{"_5638":5639,"_5640":5877,"_5642":5748,"_5644":5749,"_5646":5878,"_5648":5879,"_5650":5879,"_5651":5458,"_5652":551,"_5653":5654,"_5655":5880,"_5660":5770,"_5661":5771,"_5663":5664,"_5665":5772,"_5667":5668,"_5669":5728,"_5674":5883,"_5679":25,"_5680":5681,"_69":5885,"_5683":5458,"_5684":5776},"14157d68-b767-4193-af92-ac27a742d267","Otomano bem feito, material de alta qualidade, assento confortável, facilmente colocado em qualquer lugar da casa. ","2025-08-05T19:37:31.969Z",{"_5646":5881,"_5653":5240,"_69":5882},"Pouf fatto bene, materiale qualitativo, comoda la seduta, facilmente collocabile in qualsiasi parte della casa. ","Molto bello e comodo.",{"_5676":5884,"_5678":551},"Alessia M.","Muito agradável e confortável."]

BonoPufe em juta artesanal