P5378:[{"_5496":552,"_5497":5498,"_5499":5500},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568151113994/reviews?limit=15&locale=pt-PT&lastEvaluated=%7B%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%7D","reviews",[5501,5553,5572,5589,5599,5617,5633,5643,5659,5669,5680,5690,5700,5710,5719],{"_5502":5503,"_5504":5505,"_5506":5507,"_5508":5509,"_5510":5511,"_5512":5513,"_5514":5513,"_5515":5465,"_5516":25,"_5517":5518,"_5519":5520,"_5527":5528,"_5529":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_5537":5305,"_5523":5538,"_5541":5542,"_5546":25,"_5547":5548,"_70":5549,"_5550":5465,"_5551":5552},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Comprado como “lavável na máquina de lavar louça” mas depois de apenas alguns meses vários copos têm aquela horrível mancha opaca da máquina de lavar louça. Não estou muito impressionado!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","pt-PT","original",{"_5510":5521,"_5517":5522,"_5523":5524,"_70":5526},"Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","en","reply",{"_5510":5525},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","Disappointed","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating",{"_5510":5539,"_5512":5540,"_70":41},"

Obrigado pelo seu feedback, caro Martin.

😔 \n

Lamentamos muito saber que os seus copos soprados pela boca Ellery desenvolveram manchas opacas da máquina de lavar louça depois de apenas alguns meses, especialmente porque foram comercializados como laváveis na máquina de lavar louça. Isto é completamente inaceitável e compreendemos completamente a sua decepção.

É particularmente frustrante quando um produto não cumpre as instruções de cuidados fornecidas e deve poder confiar que os vidros laváveis na máquina de lavar louça manterão a sua clareza com o uso adequado. Assumimos total responsabilidade por esta experiência decepcionante.

\nO

seu feedback é inestimável para nos ajudar a rever as nossas especificações do produto e os padrões de qualidade para garantir que os nossos artigos de vidro realmente cumprem as expectativas de durabilidade que estabelecemos. Compreendemos completamente a sua frustração e esperamos fazer melhor no futuro.

Por favor contacte a nossa equipa de Apoio ao Cliente para que possamos encontrar uma solução adequada para si.

","2026-05-06T10:09:22.168Z","reviewer",{"_5543":5544,"_5545":552},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Desapontado","unhelpfulCount","variantId","45607572308234",{"_5502":5503,"_5504":5554,"_5506":5555,"_5508":5556,"_5510":5557,"_5512":5558,"_5514":5558,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5559,"_5527":5562,"_5529":5563,"_5531":5564,"_5533":5565,"_5535":5566,"_5537":5567,"_5541":5568,"_5546":25,"_5547":5548,"_70":5570,"_5550":5465,"_5551":5571},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Forma muito graciosa, bonita. A única nota de bolhas de ar em algumas partes do vidro","2026-03-19T09:12:53.075Z",{"_5510":5560,"_5517":5262,"_70":5561},"Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","Piękne","mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",5,{"_5543":5569,"_5545":552},"Anna S.","linda","45608002486538",{"_5502":5503,"_5504":5573,"_5506":5507,"_5508":5509,"_5510":5574,"_5512":5575,"_5514":5575,"_5515":5465,"_5517":5518,"_5519":5576,"_5527":5528,"_5529":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_5537":5582,"_5523":5583,"_5541":5586,"_5546":25,"_5547":5548,"_70":5588,"_5550":5465,"_5551":5552},"5ad92b42-7b42-49d9-b256-879a1411e699","Óculos muito elegantes, que infelizmente apresentam erros ao encomendar 4 pacotes de um pacote completo. Bolhas de ar no vidro, não vidro transparente.\n","2026-02-15T17:09:26.778Z",{"_5510":5577,"_5517":5578,"_5523":5579,"_70":5581},"Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","de",{"_5510":5580},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","Schöne Gläser mit leichten Fehlern",3,{"_5510":5584,"_5512":5585,"_70":41},"

Obrigado pelo seu feedback honesto Detlef!

Estamos muito satisfeitos que goste do formato dos óculos. 😊
Ao mesmo tempo, lamentamos muito que um pacote completo do seu pedido esteja com defeito. As bolhas de ar e o vidro turvo definitivamente não cumprem os nossos padrões de qualidade, mesmo que sejam óculos soprados à mão, o que pode muito bem ser

característico de pequenas irregularidades.\n

No entanto, não deve receber um pacote completo desses erros 😔 Levamos o seu feedback muito a sério e iremos encaminhá-lo para a nossa equipa de controlo de qualidade para evitar tais problemas no futuro.

Esperamos que os outros três pacotes correspondam às suas expectativas e que goste dos belos óculos.

Obrigado pelo seu feedback detalhado!

","2026-02-24T12:20:16.602Z",{"_5543":5587,"_5545":552},"Detlef H.","Lentes agradáveis com ligeiras falhas",{"_5502":5503,"_5504":5590,"_5506":5507,"_5508":5509,"_5510":5591,"_5512":5592,"_5514":5592,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5593,"_5527":5528,"_5529":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_5537":5448,"_5541":5596,"_5546":25,"_5547":5548,"_70":5598,"_5550":5465,"_5551":5552},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","O vidro é um pouco grosso demais, parece muito bom","2026-02-02T21:21:47.812Z",{"_5510":5594,"_5517":5578,"_70":5595},"Das Glas ein wenig zu dick , von der Optik sehr schön","Gläser",{"_5543":5597,"_5545":552},"Lili S.","frascos",{"_5502":5503,"_5504":5600,"_5506":5601,"_5508":5602,"_5510":5603,"_5512":5604,"_5514":5604,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5605,"_5527":5608,"_5529":5609,"_5531":5610,"_5533":5611,"_5535":5612,"_5537":5448,"_5541":5613,"_5546":25,"_5547":5548,"_70":5615,"_5550":5465,"_5551":5616},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Forma muito bonita, apenas um pouco leve. Entrega muito rápida. ","2026-02-02T21:08:55.988Z",{"_5510":5606,"_5517":5578,"_70":5607},"Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","Zufrieden ","mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_5543":5614,"_5545":552},"Monika B.","Satisfeito ","45607757512970",{"_5502":5503,"_5504":5618,"_5506":5619,"_5508":5620,"_5510":5621,"_5512":5622,"_5514":5622,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5623,"_5527":5209,"_5529":5626,"_5531":5627,"_5533":5628,"_5535":5536,"_5537":5567,"_5541":5629,"_5546":25,"_5547":5548,"_70":5631,"_5550":5465,"_5551":5632},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Óculos bonitos","2026-01-28T14:42:20.922Z",{"_5510":5624,"_5517":5243,"_70":5625},"Bellissimi bicchieri","Top","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_5543":5630,"_5545":552},"Francesco E.","Topo","45607853555978",{"_5502":5503,"_5504":5634,"_5506":5619,"_5508":5620,"_5510":5635,"_5512":5636,"_5514":5636,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5637,"_5527":5209,"_5529":5626,"_5531":5627,"_5533":5628,"_5535":5536,"_5537":5567,"_5541":5640,"_5546":25,"_5547":5548,"_70":5642,"_5550":5465,"_5551":5632},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","A cor do vidro é tão boa","2026-01-22T17:11:36.069Z",{"_5510":5638,"_5517":5522,"_70":5639},"The colour of the glass is so good","Look so good",{"_5543":5641,"_5545":552},"Zeynep K.","Fica tão bem",{"_5502":5503,"_5504":5644,"_5506":5645,"_5508":5646,"_5510":5647,"_5512":5648,"_5514":5648,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5649,"_5527":5652,"_5529":5653,"_5531":5532,"_5533":5654,"_5535":5536,"_5537":5567,"_5541":5655,"_5546":25,"_5547":5548,"_70":5657,"_5550":5465,"_5551":5658},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Muito elegante","2026-01-16T18:24:27.509Z",{"_5510":5650,"_5517":5578,"_70":5651},"Sehr edel","Wassergläser","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_5543":5656,"_5545":552},"Renate R.","copos de água","45607686406410",{"_5502":5503,"_5504":5660,"_5506":5555,"_5508":5556,"_5510":5661,"_5512":5662,"_5514":5662,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5663,"_5527":5562,"_5529":5563,"_5531":5564,"_5533":5565,"_5535":5566,"_5537":5567,"_5541":5666,"_5546":25,"_5547":5548,"_70":5668,"_5550":5465,"_5551":5571},"f1ed4a01-9e66-448d-b171-599b28f90f42","Adoro-os","2025-12-09T11:25:15.434Z",{"_5510":5664,"_5517":5217,"_70":5665},"me encantan","copas de vino tinto",{"_5543":5667,"_5545":552},"alejandra a. m.","taças de vinho tinto",{"_5502":5503,"_5504":5670,"_5506":5555,"_5508":5556,"_5510":5671,"_5512":5672,"_5514":5672,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5673,"_5527":5562,"_5529":5563,"_5531":5564,"_5533":5565,"_5535":5566,"_5537":5567,"_5541":5677,"_5546":25,"_5547":5548,"_70":5679,"_5550":5465,"_5551":5571},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Boa embalagem, topo ","2025-12-08T17:42:54.870Z",{"_5510":5674,"_5517":5675,"_70":5676},"Bon emballage, top ","fr","Très bien ",{"_5543":5678,"_5545":552},"Josette R.","Muito bom ",{"_5502":5503,"_5504":5681,"_5506":5619,"_5508":5620,"_5510":5682,"_5512":5683,"_5514":5683,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5684,"_5527":5209,"_5529":5626,"_5531":5627,"_5533":5628,"_5535":5536,"_5537":5567,"_5541":5687,"_5546":25,"_5547":5548,"_70":5689,"_5550":5465,"_5551":5632},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Outra coisa, eu os compraria de novo e de novo.","2025-12-06T19:32:22.586Z",{"_5510":5685,"_5517":5578,"_70":5686},"Mal was anderes, ich würde sie immer wieder kaufen.","Tolle Gläser!",{"_5543":5688,"_5545":552},"Isabel Q.","Ótimos copos!",{"_5502":5503,"_5504":5691,"_5506":5507,"_5508":5509,"_5510":5692,"_5512":5693,"_5514":5693,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5694,"_5527":5528,"_5529":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_5537":5567,"_5541":5697,"_5546":25,"_5547":5548,"_70":5699,"_5550":5465,"_5551":5552},"7f93b13b-3886-4654-8835-3b5a95e186a7","Entrega fixa tudo foi ótimo, com prazer novamente!\nÓculos muito bonitos, é um presente, espero que gostem. ","2025-12-04T19:08:04.606Z",{"_5510":5695,"_5517":5578,"_70":5696},"Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","Bestellung",{"_5543":5698,"_5545":552},"Ingrid K.","encomendar",{"_5502":5503,"_5504":5701,"_5506":5619,"_5508":5620,"_5510":5702,"_5512":5703,"_5514":5703,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5704,"_5527":5209,"_5529":5626,"_5531":5627,"_5533":5628,"_5535":5536,"_5537":5567,"_5541":5707,"_5546":25,"_5547":5548,"_70":5709,"_5550":5465,"_5551":5632},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Boa qualidade ","2025-11-14T17:07:10.267Z",{"_5510":5705,"_5517":5675,"_70":5706},"Bonne qualité ","beaux reflets !",{"_5543":5708,"_5545":552},"geraldine l.","belos reflexos!",{"_5502":5503,"_5504":5711,"_5506":5619,"_5508":5620,"_5510":5621,"_5512":5712,"_5514":5712,"_5515":5465,"_5516":552,"_5517":5518,"_5519":5713,"_5527":5209,"_5529":5626,"_5531":5627,"_5533":5628,"_5535":5536,"_5537":5567,"_5541":5716,"_5546":25,"_5547":5548,"_70":5718,"_5550":5465,"_5551":5632},"2f88eb7b-582c-41a4-a3d8-942edd666631","2025-11-12T16:26:47.419Z",{"_5510":5714,"_5517":5522,"_70":5715},"Beautiful glasses","great Design",{"_5543":5717,"_5545":552},"Cedric H.","ótimo design",{"_5502":5503,"_5504":5720,"_5506":5507,"_5508":5509,"_5510":5721,"_5512":5722,"_5514":5722,"_5515":5465,"_5516":25,"_5517":5518,"_5519":5723,"_4634":5728,"_5527":5528,"_5529":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_5537":5300,"_5523":5743,"_5541":5746,"_5546":25,"_5547":5548,"_70":5748,"_5550":5465,"_5551":5552},"94434821-1804-4395-a1e2-80babef17b4d","O vidro torna-se turvo e áspero depois de pouco tempo. Não é de boa qualidade, como costumo estar habituado da Westwing. ","2025-11-08T07:34:30.736Z",{"_5510":5724,"_5517":5578,"_5523":5725,"_70":5727},"Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ",{"_5510":5726},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","Trüb nach ein paar Wochen",[5729],{"_5730":5731,"_5732":5733,"_5734":5735,"_4644":5736,"_5737":5738,"_5739":5740,"_5741":5742,"_4852":72},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_5510":5744,"_5512":5745,"_70":41},"

Caro Janina,

Gostaríamos de pedir sinceras desculpas pelo facto de o produto que recebeu não cumprir os nossos elevados padrões de qualidade. Lamentamos muito que este inconveniente tenha ocorrido

.\n

Por favor contacte o nosso serviço ao cliente (service@westwing.de) para encontrar rapidamente uma solução que corresponda às suas expectativas. A nossa equipa fará tudo o que puder para resolver o problema de forma satisfatória.

Obrigado pela sua compreensão e estão sempre disponíveis para responder a quaisquer outras perguntas que possa ter.

","2025-11-10T11:01:14.565Z",{"_5543":5747,"_5545":552},"Janina F.","Nublado depois de algumas semanas"]

ElleryCopos artesanais iridescentes, conjunto de 4