P4270:[[4918,5115,-5],{"_4919":490,"_4920":4921,"_4922":4923},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8567856562442/reviews?limit=15&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3Aed8df4d2-5907-494f-94c4-ad878d8c1c0a%22%2C%22dateCreated%22%3A%222024-03-18T09%3A01%3A04.000Z%22%2C%22reviewId%22%3A%228acc2ce5-1503-452f-8969-15a89c215801%22%7D","reviews",[4924,4966,4982,4995,5009,5021,5034,5041,5052,5061,5070,5084,5090,5099,5108],{"_4925":4268,"_4926":4927,"_4928":4929,"_4930":4931,"_4932":4933,"_4934":4935,"_4936":4935,"_4937":4938,"_4939":24,"_4940":4141,"_4941":4343,"_4942":4943,"_4944":3748,"_4945":4946,"_4947":4948,"_4949":4210,"_4950":4951,"_4954":4955,"_4959":24,"_4960":4961,"_52":4962,"_4963":4938,"_4964":4965},"subscriberId","reviewId","389f2d02-eaf2-43e3-a57d-8bc1c5bccd61","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567875633418","productId","shopify-8567875633418","body","Los tornillos son mas grandes que los anclajes por lo que hemos tenido que aumentar manualmente con un taladro en la madera. Ademas, los estantes, que pensamos inicialmente que eran de madera, son de metal, con mucho peso, y solo estan sujetos por gravedad a los anclajes, lo cual no da mucha sensación de seguridad. Por lo que vale, esperabamos mejor calidad","dateCreated","2025-08-15T13:44:43.626Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ23GEJ57880-193941_a3c18bff13e8596ea22786f35aeace52_dtl_1_x280.jpg?v=1752918866","productName","productUrl","//store.westwing.com/products/estante-de-parede-nivo-3","productVariantName","W 64 x H 42 cm","rating","reply",{"_4932":4952,"_4934":4953,"_52":32},"

Estimada Inés,

Nos gustaría disculparnos sinceramente por el hecho de que el producto que ha recibido no cumpla con nuestros altos estándares de calidad. Sentimos mucho que se haya producido este inconveniente.

Por favor, póngase en contacto con nuestro equipo de atención al cliente (service@westwing.es) para encontrar rápidamente una solución que satisfaga sus expectativas. Nuestro equipo hará todo lo posible para resolver el problema a su satisfacción.

Le agradecemos su comprensión y quedamos a su disposición para cualquier consulta adicional.

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Wall Shelf Nivo